FAQ

Here you’ll find answers to the questions we’re asked most often.

If you don’t find the answer you’re looking for, just fill in the form at the bottom of this page 😊

We dispatch parcels daily from our warehouse in Birmingham 🇬🇧 Delivery usually takes 1–3 days.

All our parcels are dispatched from our warehouse in Birmingham.

Our standard shipping option is EVRI.

Check the tracking number you received by email. If something seems wrong, get in touch with our friendly customer service using the form below, and we’ll help you! 😊

If you have paid using Klarna, you need to log into Klarna's website, or their app to manage your invoices.

Awesome! Please reach out, and perhaps we can make a game together!

Yes! Reach out using the form on the bottom of this page, or forward an email to Hey@GorillaGames.co.uk, and we will give you access to our B2B portal 🚀

Are you 100% sure? Please reach out using the form under, and we will help with your return 😊

FAQ